We will check every piece of products carefully before shipping, however some of them may get damaged during the transit, If you find any quality problem, please contact us within 15 days after receipt, we will resend you a new product or refund you payment.
Any Other Reason You want to refund
For any reason,you don’t like it or simply want to return, please contact us within 15 days after receipt, keep the products in the original condition and pay the shipping cost by yourself, we will full refund after receive returned products.
For any reason you are not satisfied with the your order, please do not rush to leave feedback or open dispute, please don’t hesitate to contact me. We pride ourselves on our excellent service and will do everything we can solve any problem you may have.
Our store ships to more than 200 countries and you can enjoy free shipping on all items sold on jewelry-steals.com Estimated Delivery Time is 7-30 business.
Note: The delivery time mentioned above does not include order processing time that usually varies from 1 to 3 days.
Different items have their own processing time, which is what we cannot control. But what we can do is try the best to let you receive your items as soon as possible.
The following cases should be taken into consideration regarding shipping times: