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We will provide positive feedback once payment is received, to foster a healthy Ali community, we hope you will do the same for us. We want you to understand that we value customer service tremendously.
If you have any question, please give us the opportunity to resolve the problem before leave us a negative feeback.
We are sure that there is always solution and we sure don’t want a bad feedback to be where the transaction ends.Your satisfaction, our pursuit!
Due to the expensive international freight and shipping time is very long, for any reason, you are not satisfied with the items, we accept returns exchanges within 7 days after you received your item and you will bear the cost of return shipping.
We will accept your return request within 2-5 days after we receive the returned item.
If the item is defective, please tell us immediately in order for replacement or repairing. If a replacement is not available, then a refund will be issued with original payment method.
You can contact us by leaving us a message on the order or trademanager or email us. We will try our best to reply you with in 12 hours. Thank you for your support!
Mobile Phone: +86 1835803683
Warmly welcome contact with us,hope we can be good friends and if you have any question or want further information,please contract us directly.