Brand Name: GW Detail Name: Letter I Love You Silver Heart Charms With Purple Stone Genuine Silver 925 Fit Diy Chain Bracelets Brand GW Jewellery S050 Model Number: S050 Package: Opp Bag with Original Brand Tag Gift: High Grade Velvet Pounch Gift Bag or Polishing Cloth Shipping Time: Usually, it can be sent out within TWO working days once we got the payment .
Q1: What’s the material of this item, sterling silver or silver plated?
A1: This item is made of 100% genuine 925 sterling silver, any fake will full refund directly.
Q2: For the Gold Products, are they real gold charm or gold plated?
A2: They are 18K gold plated, if you want solid gold charm, please contact seller.
Q3: What’s the stamped on the charm? It doesn’t show on the photos.
A3: This item is Marked with S925.
Q4: Can I do customer Design? I want to mark our own Logo on the charm.
A4: It is certainly ok, we can offer large wholesale price according to
your final order quantity. and we have our own factory so that we can provide
customizing and OEM service.
Q5: Can it be ship to my country and custom problem?
A5: We can send the goods to the whole world and declare it as gift with low value.
Q6: I am a retailer/wholesaler, your price is so expensive, can it be lower?
A6: If you are a retailer or wholesaler in your country, please contact the seller, he/she will tell you how to deal with the business.
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|Shipping Company||Shipping Cost||Estimated Delivery Time|
|3 - 7 days|
|3 - 7 days|
|5 - 14 days|
|Post Air Mail||Free Shipping||15 - 45 days|
|Return Policy||If the product you receive is not as described or low quality, the seller promises that you may return it before order completion (when you click "Confirm Order Received" or exceed confirmation timeframe) and receive a full refund. The return shipping fee will be paid by you. Or, you can choose to keep the product and agree the refund amount directly with the seller.
N.B.: If the seller provides the "Longer Protection" service on this product, you may ask for refund up to 15 days after order completion.
|Seller Service||On-time DeliveryIf you do not receive your purchase within 60 days, you can ask for a full refund before order completion (when you click "Confirm Order Received" or exceed confirmation timeframe).|
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