1)We ship all of our items worldwide by EMS or Hongkong post,shipping way will depend on the total cost.
2)EMS The item will be sent out after the website vertify the payment in 24 hours. It usually takes 3-15 working days for delivery.
All of our items are standard flat shipping cost.It usually takes 10-25 working days for delivery.Sometimes as custome problem and weather problem,it will be delayed for some days.It may be upto 30 days.
When you receive our products, our products are not satisfied with the quality problem caused by us, contact within 3 days please, we will return your payment to you unconditionally,If the trouble caused by express company,please reject to sign and accept goods,then call local express company and filed a claim with express company about the question.
The seller promises:
guarantee that all products 100% brand new, in the strict inspection before shipment will be the quality of products, ensure that you receive the product without any quality problems. We do everything we can to make you satisfied. If you like these products, please buy it and give us a chance to cooperate. Welcome to write with valuable advice. Send the most sincere wishes.
1)Your Feedback is really important to us, please take a few seconds to leave great feedback if you are satisfied with our product or service, thank you so much !!
2)We always offer the lowest price for best goods and service to you.
3) Please contact us before leaving neutral(3 stars) or negative(1-2 stars) feedback.We will try our best to solve the problem and leave you a happy shopping mood here. Thank you!
Taxes and charges are not included in the item price or shipping charges. We will make all the goods as gift with low value. If in your country you still need to pay customs duty, It’s your honor and responsibility
Contact us :
If you have any questions or need any help, please feel free to email us! Thank you ! Thank you for your support !!!
Q.If I haven’t receive the goods,what can I do?
A.If you haven’t received the goods in 35 days,please contact us, we will offer full refund to you,and please don’t leave bad feedback.Post is out of our control.
Q.Does any warranty for the jewelry?
A,Yes,if there is and quality problem for the jewelry, you must contact us in 7 days,we need you to take a photo to us, after our confirm, we will offer full refund or resend.
Q.Does each item come with each gift package (Box or Pouch)?
A.All items in our shop will come with each box or pouch
Q.If I want to buy more ,is there any discount available?
A,Yes ,order more ,discount more, if you want to place large order, you can contact us by email or trademessage. we will give you our best price.