We ship all parcel within 48 hours after payment, provide all kinds of shipping method. If you want to specify the shipping method, please pay shipping cost. Below is the estimate delivery speed for your reference. Thank you! * If your order cost exceed US $200, We will provide you free DHL, FedEx, or Aramex shipping service.(remote country request US $200)
Post Air Mail
The delivery speed only for reference, sometimes will be delayed by holidays, festivals, bad weather, customs, Etc.
Post Air Mail to South American countries may take longer than 60 days.
Express usually have customs tax issues, in that case, please cooperate with customs to pay tax.
Refund and Return
Thank you very much for choosing Choucong, we provide 7 days return service:
1. For any reason, you’re not satisfied with your purchase, please contact us immediately. We accept returns or exchanges within 7 days of receiving, keep the product in original condition and undertake shipping cost by yourself, we will process your return request after receiving the returned product.
2. If you receive defective products, please contact us immediately in order for replacement or repairing. If a replacement is not available, then a full refund will be issued with the original payment method.
3. For more information, please contact our customer service team.
Your support and trust is the greatest impetus for us:
1. If you are satisfied with our items and service, please kindly take a minute to leave a positive feedback with 5 stars, we will gladly do the same for you.
2. Please do not hesitate to contact us to get a better solution before you leave a neutral or negative feedback, we will try our best to provide you a best service.
Occasion and Gifts
Our store ships to more than 200 countries and you can enjoy free shipping on all items sold on jewelry-steals.com Estimated Delivery Time is 7-30 business.
Note: The delivery time mentioned above does not include order processing time that usually varies from 1 to 3 days.
Different items have their own processing time, which is what we cannot control. But what we can do is try the best to let you receive your items as soon as possible.
The following cases should be taken into consideration regarding shipping times: